SoloStrength Support

All SoloStrength boxes are sized for regular (non-freight service) delivery to keep shipping costs down, and are able by most people to handle individually on their own, to move into any location you like for assembly. 

SoloStrength packages all items to withstand the challenges of international shipping, and tested against the highest standards. We also choose the most eco and environmentally friendly packing materials to reduce impact on our beautiful planet and ensure as much of required materials are following best suggestions.

With your purchase we also contribute a portion of your order towards limiting the carbon footprint with additional trees planted through "Plant a Tree" App presented at your purchase as an option for your support as well.

More details on Shipping Info Page Here.

SoloStrength Ultimate Series systems are built to strong commercial grade requirements. You can trust the security and safety of each option to a maximum user weight of 450 Lbs.

Additionally you can apply up to 1000 Lbs. static (isometric exercise) force on the SoloStrength bar at all height levels and directions around bar. This opens up a virtually limitless range of exercises and uses for SoloStrength in your home or training studio/facility.

Please check our FAQ's details for most common questions. 

Our SoloStrength products are reviewed by trusted third party YOTPO^® as our verified review service.

Following a time window of usually 30 days or more from the purchase of your SoloStrength systems, you will receive an email kindly requesting your feedback on our service and satisfaction with your SoloStrength overall. 

We genuinely appreciate your time to provide honest feedback to help us, and our customers learn about what we are doing right, and how we might improve. Some of our best suggestions come through these channels. 

Please look for the review emails (check your filters) and you can also provide immediate site reviews on each relevant product page by the reviews tool. For example check the Ultimate Freestanding Page if you purchased the Freestanding system. Your order number and email will match in our system to be able to verify your review there. 

You can view our page for customer and product reviews here.

SoloStrength is proud to say we have never had a customer not be able to complete assembly!

If you are a reasonably handy person (for example IKEA assembly doesn't scare you), then you won't have any difficulties with SoloStrength items at all.

Our print instructions are usually more than sufficient. However, we have very easy to follow step by step videos you can follow, and tips for each assembly on this page.

We recommend a quick view of instructions front to back first, then viewing the tips page for any updates and helpful hints, and we are always available to provide support if you have questions along the way. You can send/upload your photos/videos to help show us what you are looking at, directly and securely, here.

If you rather not be bothered with assembly, the instructions (and help links) are super easy to follow for any general handyperson or furniture assembly service in your area.

YES!

SoloStrength offers all the best payment options to help you get started with SoloStrength without delay.  

All options are available at payment step of checkout, including 4x interest free, or low monthly payments through all top providers including SHOP Pay, Affirm, Paypal Credit, and others.

Visit our payment options page for more details.