Return Policy

Thank you for shopping at SoloStrength.  We appreciate that you are investing in our tools and education for supporting your own individual health, and perhaps those in your Family, Patients or Clients.

We want to make sure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions online or at our dealers.  We will be as brief as legalities allow, and the main thing to remember is that by placing an order with SoloStrength, you agree to the terms set forth below along with our Privacy Policy and Terms of Use and Conditions.

We fundamentally believe you will be extremely thrilled with the products you buy from SoloStrength.  We go out of our way to ensure our product quality and information/education that goes along with it for assembly and use.   We understand, however, that sometimes a product may not be what you expected it to be. In the unlikely event of your dissatisfaction, we invite you to review the following terms for returning a product.

For whatever reason, if you are unsatisfied with your purchase of ULTIMATE series personal gym, you are able to return within 30 days for full product cost refund*.

We want to see you success and live a powerful SoloStrength lifestyle, please contact customer support with any difficulties you may be experiencing or questions getting started. 

If you are delayed in receiving your product through shipment logistics or back-orders, your 30 days starts from the date you receive your product.

*The following conditions apply:

  • Returns require original packaging, and no unacceptable damage.  
  • Customer is responsible for the return and original shipping cost, duties/taxes that may be included in original purchase, and any credit card transaction fees for the purchase.

Upon receipt of your product return to our warehouse, the items will be inspected and full refund for product (less shipping and duties costs paid described above) will be issued within 7 days (if no damage, otherwise open box charges up to 50% may apply).

You are advised to take photos of the packages and boxes at time of shipping your side for reference.

Specifications - Doorway
Specifications - Doorway
Specifications - Wall-Mount
Specifications - Wall-Mount
Specifications - Freestanding
Specifications - Freestanding