SoloStrength Ships to most major International locations and over 120 Countries Direct. If you do not see your region available when entering your shipping detail at checkout, please screenshot your info and send for shipping request for your order, through our Customer Service for assistance or call 1.604.818.6225.
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SoloStrength Ships to over 120 Countries Direct to Door.
Orders Ship direct to door, or to Fedex/UPS Depot (if requested for pickup)
PO Box and APO Delivery services are available for select Countries
All product boxes are non-freight service and individually manageable to move to any location throughout home for assembly easily. Examples below. All other boxes are similar or smaller.
Freestanding System has 2 Boxes for example:
Box 1: 48″x13″x10″ (37 lbs) Box 2: 49″x13″x9″ (69 lbs.)
Optional Dip/Row Bar: 1 Box: 43″x8″x3″ (10 lbs)
Shipping Time & Notifications
All SoloStrength orders typically ship same day (before 1 PM PST) (or next business day). Once your items are shipped you will receive an email notification (and text if you requested shipping updates this way), with tracking link and notes. Please check your junk filters if you do not see items in your inbox coming through within 24 hrs.
Typical shipping times in North America are 2-10 days depending on service and remoteness of location.
Overseas and International
Typically ship in 5-14 days.
Shipping Cost Calculations
Shipping costs are weight based and calculated individually to the shipping address entered and items in your cart. These are presented for your selection in checkout once you enter your details and prior to payment. In most cases shipping costs are subsidized by SoloStrength in order to offer best shipping prices for your consideration. Standard and Expedited (2-3 Day) shipping options are available or most locations.
Shipping Costs are non-refundable once items ship. Actual shipping costs that are incurred through a decision to purchase on solostrength.com, are the responsibility of the Customer to pay once items ship, or are returned. If an RTS (Return to sender) is issued and confirmed, this generates a return shipping cost as well, as any brokerage fees that might be incurred on international orders. These charges associated with a decision to purchase on our store, will be paid on your behalf by deducting the total shipping related costs from the refund value, should a return of your purchase be desired.
SoloStrength ships gear all around the world. If you are located in a remote area of Canada or other Countries, you may be contacted after you place an order if additional shipping is required. You may choose to pay the additional cost or if you prefer not to pay the additional shipping cost we can promptly refund your order.
Delays to shipping may be experienced if additional product, order, or shipping detail information is incomplete and required. If items do not show "sold out" they are considered in stock. If your item (or item within your order package) happens to be sold out or delayed for shipping, you will be contacted within 24 hours to notify with options to keep all/some of your order or wait for arrival of product to ship, or issue a refund to cancel order.
While we believe there should be no taxes charged on health and wellness products, we must adhere to international Government requirements.
If Taxes are charged at checkout there are no duties or additional taxes or charges due.
In some countries where we are not required to charge Taxes (outside of Canada), your Government may wish to collect taxes through the form of Duties charges issues through your Customs and collected through the shipper delivering your order (UPS/Fedex/Etc...)
There are different rules and thresholds for each country, but typically duties taxes are not charged on orders under $850 USD.
If your Customs determines duties charges are issued for your order, you will be notified through the shipper emails, and you can view/pay online for your delivery convenience through the tracking link provided, and on top section of your tracking page details "pay duties". We highly recommend to pay these online for efficient delivery as otherwise the shipper will ask for payment upon delivery and often will only accept cheques.
** If duties charges are applied by your Government Customs to an order (typically in 5-8% range in most instances where applied), they are the responsibility of the Customer to pay and will be notified (and collected) by shipper at delivery, or can be conveniently paid ahead online via the shipping tracking link sent in email.
*SoloStrength does not collect or disperse any duties fees or levies by any customs worldwide. Duties will only be charged in some instances by your shipping Country's Government, when taxes/duties have not already been charged and collected on solostrength.com. If you have paid taxes on your order, there are no additional taxes/duties that would be charged.