Your SoloStrength Purchase Value is 100% Guaranteed
3 Year Limited Warranty
SoloStrength Lifestyle Products will warranty this product from defects in material, functionality and workmanship for 3 Years from purchase date. Warranty coverage ends when the product becomes unusable for reasons other than defects in materials or workmanship. The warranty applies only to the original purchaser of the product for so long as the original purchaser owns the product, and is non-transferable. Warranty for foam base cover does not cover normal use wear or damage caused by undue care.
All SoloStrength Store items are backed with our 100% Product Value Guarantee for likeness and quality that your items will be of all new quality (no open or returned items unless specifically stated such), identical to the product description and function demonstrated.
If any products arrive with defects, or details not of this new quality standard and all parts/components needed for 100% completion of assembly and use as shown, we will return/replace any items not meeting this standard at no cost to you.
This commitment and assurance provides both you as a customer and we as a provider, to have a high value experience and ensure your purchase value is guaranteed to allow us to receive your good feedback and satisfaction with our products and service.
Warranty for gloves, straps and wearables is 6 months from time of receipt. Resistance bands have a 1 year manufacturer warranty and must be stored away from direct sunshine or excessive temperatures. Additional details.
Your Satisfaction Is Guaranteed
If you’re not 100% satisfied with your purchase, simply contact our Customer Care Department within four weeks of delivery for a Return Merchandise Authorization (RMA) number. Returns must include any accessories and be in original condition and packaging. Once received, you will be refunded the full purchase price less shipping and handling. Items must be postmarked no later than two weeks after your RMA number is given. Please note: products returned without a RMA number or outside the return period, will not be refunded.
5 Year Extended Warranties For Ultimate Systems Available
FOR ALL WARRANTIES * Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Any specific issues regarding a SoloStrength product with which a customer is not satisfied will be reviewed on a case-by-case basis.
SOLOSTRENGTH SOLE DISCRETION OF REPLACEMENT, CREDIT OR REFUND
Unless required by a MSW in your Jurisdiction, if SOLOSTRENGTH determines that your product is subject to warranty coverage as stated in this warranty policy, SOLOSTRENGTH reserves the right in its sole discretion: (a) replace your SOLOSTRENGTH product, in whole or in part, with another SOLOSTRENGTH product that is similar in function as the warranty-covered SOLOSTRENGTH product; (b) offer credit in an amount determined by SOLOSTRENGTH that can be used to purchase SOLOSTRENGTH products on the SOLOSTRENGTH website; or (c) refund the purchase price to the original purchaser. SOLOSTRENGTH may, at its discretion repair or replace any warranty-covered product.
Questions? Contact Us through email, call or start a live chat.