Frequently Asked Questions
You’ve Got Questions, We’ve Got Answers.
You’ve Got Questions, We’ve Got Answers.
Where can I buy SoloStrength?
SoloStrength delivers direct to your door in North America (Canada and USA and limited Mexico locations), through our online store and affiliates, and can delivery directly to International locations.
International Distributors and regional dealers are building rapidly. To inquire into dealers serving your area please send a message in our contact page and you will be directed to the appropriate contacts to follow up.
If you are a distributor or dealer interested in learning how you can carry SoloStrength, please contact us by visiting our SoloStrength International Distributor and Dealer page.
We also appreciate sharing of our information with those you feel would benefit, so please take a few moments to help us spread the word and share our website information. Thank you!
What is delivery time?
We strive for shipping in 1-2 days from purchase with an average of 3-5 total days delivery time (to your door) throughout North America, from your purchase date. On occasion, there can be 4-5 weeks lead time. International shipping depends on number of units and location. We can be quote your location within 12 hours of your request, by providing your address and desired purchase info to our customer service page.
UPDATED SHIPPING INFORMATION, delays or back-orders on all SpeedFit models, please visit our shipping page.
Customers are sent Tracking numbers directly to your email for efficient coordination. We are always here to assist with any questions.
The best way to have control over your payments is with your own Credit Card. However, there is a wonderful credit system that you can very quickly apply for (takes less than 30 seconds) through PayPal payments called “Bill Me Later” and you can choose from a number of delayed or interest free payment terms with them depending on your account status. You can learn more here, and then use the terms offered to pay for your SoloStrength system through the PayPal checkout process.
Some options offered by PayPal are:
What type of training and programs come with my purchase?
SoloStrength invites freedom of movement, and training your body in ways you desire. If time is tight for you and you want to learn how to get fit and stay in shape more easily, SoloStrength is a personally customizable system built for you.
The SpeedFit programs offer detailed guides to full body strength training all using nothing but your own body, and setting the bar at certain reference points to either support pushing or pulling movements, or guide proper form to focus on lower body exercises.
Both strength and stretching programs are included and suggested, and will give you a workout that will satisfy the needs of beginners to gain confidence and strength, and set new limits for extremely advanced full bodyweight challenges. You can be in whatever shape you desire, with SoloStrength.
Whether you have special needs for balance, rehabilitation from injury or your own special personal requirements, or you are in great shape and just like to push yourself to maximum fitness training levels, SoloStrength can be used as a true all in one system for all your exercise needs.
Learn more in >> THE TRAINING ZONE
How does the dip/row bar work?
Dip and Row Bar function demo below – learn more on the product page here.
How does the Doorway system install?
Can I use TRX Suspension Trainers and Resistance Bands?
Absolutely! The SoloStrength systems work great on their own and with many accessories to add training options for you (or your clients). The fixed mounted systems (Door/Wall/Corner) installations are secure on their own for lateral forces and you can anchor low, middle or top level without any issues.
For the Freestanding ULTIMATE, there are a few variables to consider. If you have a slippery surface floor, you may need to anchor the base or add weights so it doesn’t slide if using bands for lateral force and your weight isn’t over the base. If using TRX or other pieces with your weight on the base unit, it will counterbalance itself and will remain stable. If you are wanting to have your upper body working off of the top of the base, and anchored at high level, you will likely need to use some counterweight (we suggest weighted or sand bags over the back bar of the system which works great) to keep the system stable. If you have a floor surface that allows it, you can anchor the base through 4 points hidden right through the base frame which will give you a solid anchor to use. You can view more visual on the video below.
What are the box sizes for shipping?
You can also view the different models specifications, shipping weights the and dimensions are on each product page.
The ULTIMATE model is delivered ground service (or International Express), and to your door. You will receive Fedex tracking information to assist in coordination.
The boxes range from 12 lbs to 68 lbs. (freestanding base) and are each able to be handled by a single person.
How does the Door mounted system secure and is it safe?
Safety, Strength, and Minimal impact, were the guiding principles of our mounting design for the new ULTIMATE system.
The ULTIMATE Door model is mounted using a similar approach as your door hinges, and with easily erasable damage to frame housing itself when you are ready to remove the system. The simple process required is only small screw hole fillings with wood putty. This 6 point connection (top, middle and lower part each side) was chosen for maximum safety and security of the system and users, and minimal impact on the attachment points.
For more details on the attachments you can view the description video or installation documents on the product specification page.
The ULTIMATE Wall and Corner systems use similar attachments and hole filling following use. Very simple to fill and lightly sand out the puddy to erase the holes completely.
Do I get instructional training information with my purchase?
YES! Each of our three SoloStrength models comes with detailed information to get up and going quickly in the SoloStrength Training Zone.
The print material covers all the general information and guidance for beginner to intermediate and some advanced exercises. We go into much more instructional guidance on our advanced exercises page, and you will get links to all of these sources following your purchase. You will also receive a summary of all the instructional material, and extra motivation with our 30 Day email trainer that will ensure you get acquainted and well on your way, with a little information each day. Our real-time trainers are coming soon, and will guide you through full real-time programs. We will keep you motivated, educated, and inspired!
What is the warranty?
All ULTIMATE Models come with a 1 year “tip-to-toe” warranty. That means if it breaks, wears out or you have any problems with functionality within that time, we replace it for you.
Following that period you will have the option of replacing any worn or broken parts at our cost, plus shipping. SoloStrength stands behind the quality of our products and ensure you that all models were built to support “a lifetime of fitness”. For more details visit our Warranty Information page.
You have the option of adding 3 and 5 year full coverage warranty options at checkout.
What is the 30-Day Risk Free Return Policy?
Absolutely! We know that sometimes people change their minds. While understanding the value of simple, fast, and safe exercise isn’t hard to appreciate, and SoloStrength ULTIMATE systems will certainly bring you that, it can help to know that you can return your purchase without question, should you be dissatisfied in any way.
If you are delayed in receiving your product through shipment or back-orders, your 30 days starts from the date you receive your product. There are some conditions of course that apply, such as requiring original packaging, and no unacceptable damage, and you will be responsible for the return shipping cost.
Our goal is to help you get started and coach you through your first steps with the 30 day-E-trainer, and help advance your programs all the way through your fitness progress. We want to see you success and live a powerful SoloStrength lifestyle.
Why do some print materials and instructional guides have different looking products?
Some of our education and training videos have the original designed FUSION and Pro Home systems. The designs that we first brought to market. You will notice that the designs have changed to add certain features and functions that we found were commonly asked for, and to minimize the product size and cost.
The ULTIMATE is a total evolution in our concept that minimized floor space and increased installation options. We improved packaging to better serve our customers and handling purposes, and offer a sleek and beautifully designed overall finish that is durable and built to last for a lifetime of fitness. The designs look great in any environment and bring maximum training functionality to you. We know you will LOVE the ULTIMATE!
Feel free to checkout some of our Customer Testimonials for more info!
What makes SoloStrength a good choice for me?
There are many ways to answer this question, and the best answer depends on the person, and the space you are working with. In general terms, SoloStrength SpeedFit Training is the safest way to achieve full body strength and cardio functional (higher metabolic burn due to fast paced strength and functional training movement) exercise.
Bodyweight based resistance exercise for strength benefits is efficient and effective because unlike isolation exercises (like you do on most cable machines or free weight training), you need to engage more of your bodies muscles to execute the movements. For your home, the convenience of having a system ready to go when you are, that is simple to use, fast to adjust through exercises and progressions, and allows you to put each moment of your time into exercising, is the solution that we are all looking for. Full body effective exercise movements that take no time to set up or prepare and allow us to make the most of what time we have to spend exercising. Compare this to other systems that require more time to adjust exercises than it takes to complete an entire workout session on SoloStrength. Now THAT’s a solution for modern living that you can get excited about!
For commercial facilities, training studios, clinics and other commercial use environments, the value of a single piece of equipment that takes up the same or less space than a treadmill, that you can train all of your clients or patients on, speaks for itself. A simple to use system that allows you to quickly modify, demonstrate or adjust to individual needs, that keeps your time focused on the important things, and makes your job easier. Not to mention the literally endless variations to the core exercises in our training programs, you can replace up to 8 pieces of equipment with one, and that translates to high ROI for your space, your dollars and your time. Safety, simplicity, no maintenance and fuss free!